Account

Order history and managing your account.

How Do I Access My Order History?

You can access your order history in Orders. Don't see your previous purchase in your account? Please reach out to us here.

I Want To Add My Previous Order To My Account

Our Community Support team would love to help you link those orders to your account. Please contact us here to get in touch with our team!

Can I Transfer My Store Credit?

Store credit is non-transferrable and is not redeemable for cash. Individual sales of Solo Stove store credit are not permitted. If a Solo Stove account has been closed, customer service may assist in orders, points and credit transfer to an approved

How Do I Change My Password?

If you would like to change your password, please click "Forgot Password." You will be directed to fill out your email address. An email will be sent to the address below containing a link to verify your email address.

How Do I Use The QR Code?

Scan the QR code to be taken to the Firestarter Rewards account creation page. You receive 100 points for signing up for an account. This is a one time only offer.

Tax Exemption

Contact us with a copy of your tax exemption paperwork and exemption ID if you want to change the status of your account to tax exempt.

How Do I Get A Pro-Deal Account?

If you are in a space or occupation that allows you to speak to people about all things outdoors and/or fire and looking for discount opportunities on gear and products so you can better share your knowledge, we encourage you to apply for our Pro-Dea