I'm Missing An Item From My OrderUpdated 2 years ago
Missing an item? Please take these steps to avoid prolonged resolution times.
- Check your order confirmation for any backorder/pre-order dates.
-Thoroughly check inside the box, as some products are consolidated during the shipping process.
- If your item is still missing, please reach out to our Customer Service Team who would be happy to further assist you.
Note: Fire pit stands from a bundle will be nestled inside the fire pit as pictured below.