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Shipping

Arrival times, shipping costs and more.

How Much Is Shipping?

We offer free standard shipping with a purchase of $99 or more on select orders in the United States (excluding PO Boxes, Alaska and Hawaii). If you would like expedited shipping, we have 2-Day and Next Day shipping options available at additional ra

When Will My Order Ship?

Orders will be shipped within 2 business days.If you order on a Friday, your order will be shipped out on the following business day. This includes expedited shipping. Please note, it can take 1-3 days for your tracking information to become availabl

What Is My Order Status?

To check the status of your order, go to Orders. Your order will be in one of the following statuses:. Please note that if part of your order has not yet arrived, it is likely there is a second tracking number linked to your order. To locate your add

I'm Missing An Item From My Order

Missing an item? Please take these steps to avoid prolonged resolution times. - Check your order confirmation for any backorder/pre-order dates. -Thoroughly check inside the box, as some products are consolidated during the shipping process. - If you

How Do I Change Or Cancel My Order?

Your privacy is important to us. We do not save your payment details on file, therefore we are unable to change any existing orders. If your order hasn't shipped yet, you can send us a message to cancel your order!. If your order has already shipped,

When Will My Order Arrive?

Orders shipped within the Lower 48 states are estimated to arrive in 3-5 business days. The good news is that most packages will arrive within the timeline chosen at checkout. For orders encountering delays, in most cases, the package will arrive onl

Do You Ship To P.O. Boxes and APO/FPO/DPO Addresses?

P.O. Boxes. We do deliver to P.O. boxes! Deliveries to P.O. Boxes are estimated to arrive in 3-5 business days. Fees are calculated at checkout. Please note: Yukon and Station orders cannot be shipped to PO Boxes due to weight and dimension restricti

Do You Offer Shipping Insurance?

We do! We offer shipping insurance through Route Protect. Route Protect is a package protection solution that helps cover you in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something

Do You Offer International Shipping?

International shipping is currently available worldwide. If you are located in Europe, Canada or Australia click to shop. When you are ready to check out, you will be directed to a separate international checkout page where all international shipping

Do You Offer Gift Notes/Gift Boxes?

Make the moment special with our downloadable gift notes. They can be printed or emailed here. Want to send a digital Solo Stove gift card? Click here. Note: All Solo Stove products will be shipped in a traditional Solo Stove box.